Innovation has long been a hallmark of the automotive industry. Automakers introduce new features and functions daily, with the goal of improving your experience on the road. The Burdick Family has a long tradition of innovation as well, including the first local auto website in the 90’s, and constant improvements designed to simplify buying and servicing experiences. Our consolidation of dealerships to one location in the early 2000’s—the creation of Driver’s Village—remains one of the most unique shopping experiences in the United States. Our team of over 500 employees consistently looks for ways to use innovation as a means to improve processes for staff and customers.
A critical component of every world class organization, we work to ensure Communication between all parties. Professional, timely communication between co-workers results in improved processes and operations. Expert communication with our customers is important to help us deliver our goods and services correctly, on time and meeting expectations. In an ever-changing technological world, Driver’s Village strives to use technology as a means of improving communication, while never forgetting that interpersonal connections are as vital today as they were when we opened for business in 1937.
The Burdick Family has an almost 80-year legacy of operating with the highest levels of Integrity. Glenn Burdick built his company in 1937 on a foundation of honesty and integrity, values he instilled into his life, family and business. Each employee in our organization takes this seriously, and our customers appreciate that they’re able to work with a company they can trust.
Driver’s Village employees work in an atmosphere of Respect, toward one another and our customers. Our policy is one of respect and consideration for each other, honoring colleagues and customers’ time, thoughts, rights and concerns. Our open-door management policy ensures staff an opportunity to report or discuss any instances of disrespect.